Retail Jobs on Cruise Ships

By Michelle - February 8, 2010 

From souvenirs and gifts to the latest fashions and food, retail jobs on cruise ships offer a wide variety of positions for just about every level of retail sales. Retail sales can be found in the Service and Hospitality Department or Hotel Management Department . These staff members have the responsibility of working and managing shipboard retail shops and concessions, as well as managing bars & restaurants and passenger cabins.

In addition to retail, just a few Service/Hospitality positions include: Hotel Manager, Cabin Stewards/Stewardesses, Accountant, Executive Chef, Wine Steward, Chief Purser, Purser Staff, Chief Purser, Bellman, Pastry Chef and the list goes on and on. Most service positions such as bartenders, waiters and cocktail servers can earn a good amount of extra money from tips. Retail positions are not eligible for tips, but salaries range from $1,600-$1,800 for retail employees, up to $2,400 a month for assistant managers, and $2,400-$3,200 a month for gift shop managers. Individuals that work for an agency will have to pay a small monthly fee for accommodations. Cruise ship employees will enjoy more than free travel to exciting destinations. Cruise ship employees receive free accommodations and meals. They also receive a competitive salary and health insurance.

To get started with the application process, pick a cruise line (or two or three) that you’re interested in. Visit the cruise lines’ official website first. You may locate the cruise lines’ OFFICIAL website by visiting the Ships and Cruises Directory for official listings. Once you have located the website – whether it’s Royal Caribbean Cruise Line or Carnival Cruises, visit the OFFICIAL website and search around for job postings. Most cruise line websites have a career center or job postings page.

If the cruise line lists job openings, search for a position that matches your skill set. This is very important. Top cruise lines only hire the best, so don’t waste your time or theirs by applying for a cruise director position if your skill set is better suited to a deckhand position (see departments and jobs at the end of this article). Next, follow the application procedure to the letter. Applicants that do not follow directions are typically passed over in favor of those that do. If the cruise line does not list job openings on its site, send a polished cover letter and resume to the cruise lines’ Human Resources Department. The Human Resources Department is typically located at the cruise lines headquarters. This information is usually listed on the cruise line website. It is important to include the position you are interested in so that it can be directed to the appropriate department manager.

For more information about jobs on cruise ships visit Cruise Ship Jobs online. Here, you can download the 2010 cruise ship employment guide (it is totally up to you if you want to pay for it); you can read through cruise line profiles (for free); you can find out which ships are hiring and for what positions (for free) — and you can apply for a cruise ship job right online (for a fee, not recommended).

Other Cruise Ship Jobs and Departments

Jobs on cruise ships will fall under several categories: Activity/Entertainment Department, Deck & Engineering Department, Personal Care Department and Office Positions.

Jobs on cruise ships in the Activity/Entertainment Department are considered some of the most glamorous jobs aboard the ship. These positions deal with anything relating to passenger entertainment. This department includes: DJs, Production Managers, Photographers, Managers, Casino Staff, Host/Hostess and Cruise Consultant, to name a few. Those best suited for jobs in this department are typically enthusiastic and extroverted.

The Deck & Engineering Department is one of the most important departments on the vessel –without it the ship would never set sail. This department is responsible for maintaining and running the vessel. Please note that the positions in this department are not typically entry-level positions, especially on large ships. The department consists of deckhands, maintenance workers, engineers, and officers. These positions help to motor or sail the ship, attend to the physical maintenance needs of the ship, and keep it in accordance with fleet regulations and international maritime laws. Officers are in charge of passenger safety as well.

No cruise would be complete without a department devoted to helping passengers pamper themselves. The Personal Care Department includes spa, fitness, beauty and medical services. It helps manage hair stylists, manicurists, massage therapists, fitness instructors, beauty therapists, spa attendants, nurses and physicians all dedicated to the well-being of passengers.

Most office positions are onshore — employees typically work in the main office performing administrative tasks, arranging cruises or performing general office tasks. Office positions generally fall under the following categories: Accounting, Administrative/Clerical, Air Operations, Marketing/PR and Reservations/Sales.

Read Next Article » How to Become a Registered Nurse on Cruise Ships
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