Cruise Employment Services

A cruise employment service can help aspiring cruise travel professionals locate jobs on cruise lines. It doesn’t matter if you are searching for a housekeeping job or a high level position on a cruise line, a cruise placement agency can help. While you can also search for a position on your own, a cruise employment service has access to the latest openings, requirements, job descriptions, and salary requirements—things that are not easy to find on cruise line websites.

A cruise employment service can also help get you past the front door faster. Cruise employment services are familiar with the way cruise line human resource departments work and in some cases, they are familiar with the HR staff, personally. An employment service can help you package your resume better, prepare for interviews, and negotiate salaries. Simply put, a cruise employment service can handle all of the tough work involved in locating the right position for you.

Cruise employment services are available for applicants of all kinds. Many services deal with individuals that are qualified to work in engineering, management positions, medical positions, and director positions, alone or you might find a service that only deals with entertainment professionals. Just so you know before you begin your search for a suitable cruise employment service, cruise lines are divided into a number of categories, so jot down where you think you might fit in.

  • Activity/Entertainment Department
  • Deck & Engineering Department
  • Service & Hospitality Department
  • Personal Care Department
  • Office Positions

Jobs on cruise ships in the activity/entertainment department are considered some of the most glamorous jobs aboard the ship. These positions deal with anything relating to passenger entertainment. This department includes: DJs, Production Managers, Photographers, Managers, Casino Staff, Host/Hostess and Cruise Consultant, to name a few. Those best suited for jobs in this department are typically enthusiastic and extroverted.

The deck & engineering department is one of the most important departments on the vessel –without it the ship would never set sail. This department is responsible for maintaining and running the vessel. Please note that the positions in this department are not typically entry-level positions, especially on large ships. The department consists of deckhands, maintenance workers, engineers, and officers. These positions help to motor or sail the ship, attend to the physical maintenance needs of the ship, and keep it in accordance with fleet regulations and international maritime laws. Officers are in charge of passenger safety as well.

Staff members in the service & hospitality department or hotel management department have the responsibility of managing the bars & restaurants and passenger cabins, as well as shipboard retail concessions like gift shops. Just a few Service/Hospitality positions include: Hotel Manager, Cabin Stewards/Stewardesses, Accountant, Executive Chef, Wine Steward, Chief Purser, Purser Staff, Chief Purser, Bellman, Pastry Chef and the list goes on and on. Most service positions such as bartenders, waiters and cocktail servers can earn a good amount of extra money from tips.

No cruise would be complete without a department devoted to helping passengers pamper themselves. The personal care department includes spa, fitness, beauty and medical services. It helps manage hair stylists, manicurists, massage therapists, fitness instructors, beauty therapists, spa attendants, nurses and physicians all dedicated to the well-being of passengers.

Most office positions are onshore. Employees typically work in the main office performing administrative tasks, arranging cruises or performing general office tasks. Office positions generally fall under the following categories: Accounting, Administrative/Clerical, Air Operations, Marketing/PR and Reservations/Sales.

Cruise employment services come in all shapes and sizes, but some are more popular than others are. To sign up with a service you should begin by identifying the top agencies in the industry. Next, you should submit your resume, references, and any certifications or designations you may have. The placement agency will call you in for an interview to assess your background, skills, and needs and match them to positions they may have available or positions they will find for you.

The following list includes some of the top cruise employment services in the industry and contact information. Call or visit the websites for details on how to sign up.

CTI Group Inc.


1845 Cordova Road Suite 215
Fort Lauderdale, FL 33316
Tel: 954.568.5900
Fax: 954.568.5888

Crewfinders International
404 & 408 SE 17th Street
Fort Lauderdale, FL 33316
Phone: 954.522.2739
Toll Free: 800.438.2739
Fax: 954.522.2725

Delta Marine Personnel Services Ltd.
Office Suite 2, Lockside Marina
Navigation Road
Essex. CM2 6HF
Tel: +44 1245 251 377
Fax: +44 1245 495583
Email: [email protected]

Dohle (IOM)
Fort Anne
Isle of Man
IM 1 5PD
British Isles
Tel: +44 (0) 1624 649 649
Email: [email protected]

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