Established in 1988, Crystal Cruises is the world’s number one luxury large-ship cruise line. Crystal Cruises features two stunning luxury vessels: Crystal Serenity and Crystal Symphony. These luxury vessels travel to Africa, Alaska, Asia, Australia & New Zealand, the Caribbean, Hawaii & the South Pacific, Mexican Riviera, Mediterranean, Middle East, New England & Canada, Northern Eurpoe, Panama Canal, and South America. Crystal Cruises also offers Transatlantic cruises and cruises around the world.
If you’re interested in working for Crystal Cruises, you must have superior customer service skills, a love for travel to exotic places, a degree (for most positions), and solid experience in the area you would like to work in. Like all cruise lines, Crystal Cruises has several departments: Activity/Entertainment Department, Deck & Engineering Department, Service & Hospitality Department, Personal Care Department and Office Positions.
Jobs in the Activity/Entertainment department are considered some of the most glamorous jobs aboard the ship. These positions deal with anything relating to passenger entertainment. This department includes: DJs, Production Managers, Photographers, Managers, Casino Staff, Host/Hostess and Cruise Consultant, to name a few. Those best suited for jobs in this department are typically enthusiastic and extroverted.
The Deck & Engineering Department is one of the most important departments on the vessel –without it the ship would never set sail. This department is responsible for maintaining and running the vessel. Please note that the positions in this department are not typically entry-level positions, especially on large ships. The department consists of deckhands, maintenance workers, engineers, and officers. These positions help to motor or sail the ship, attend to the physical maintenance needs of the ship, and keep it in accordance with fleet regulations and international maritime laws. Officers are in charge of passenger safety as well.
Staff members in the Service/Hospitality Department or Hotel Management Department have the responsibility of managing the bars & restaurants and passenger cabins, as well as shipboard retail concessions like gift shops. Just a few Service/Hospitality positions include: Hotel Manager, Cabin Stewards/Stewardesses, Accountant, Executive Chef, Wine Steward, Chief Purser, Purser Staff, Chief Purser, Bellman, Pastry Chef and the list goes on and on. Most service positions such as bartenders, waiters and cocktail servers can earn a good amount of extra money from tips.
Crystal Cruises is known for pampering its guest. This cruise line would not be complete without a department devoted to helping passengers pamper themselves. The Personal Care Department includes spa, fitness, beauty and medical services. It helps manage hair stylists, manicurists, massage therapists, fitness instructors, beauty therapists, spa attendants, nurses and physicians all dedicated to the well-being of passengers.
Most office positions are onshore — employees typically work in the main office performing administrative tasks, arranging cruises or performing general office tasks. Office positions generally fall under the following categories: Accounting, Administrative/Clerical, Air Operations, Marketing/PR and Reservations/Sales.
To apply for positions with Crystal Cruises, visit Crystal’s Employment Page. Here, you can search through shipboard positions, entertainment positions, entertainment production team positions, and shoreside positions. Click Here or cut and paste the following link into your browser to go to Crystal Cruises “About Us” page. Then click the “Employment” tab. http://www.crystalcruises.com/AboutUs.aspx. Once you have located one or several position of interest, it is important to follow the application procedures to the letter. In some cases, you will have to apply through an agency and in others you will apply directly to the appropriate department or department head. Jobs on Crystal Cruises are competitive, so it is important to follow the application procedures to the letter and include all requested materials as stated in the directions. Good Luck!